Deliver a professional WhatsApp experience without inflating your costs.
LIA Flow answers customers, books services, handles frequent questions and tracks opportunities on WhatsApp — with guided or self-service setup to start fast.
Guided onboarding and close support for small teams.
90%
of interactions handled by AI
3x
more confirmed meetings
How we help
We design clear flows, human tone and the essential integrations so service runs smoothly.
- • Automatic qualification and consistent 24/7 answers.
- • Seamless human handoff with full context.
- • Straightforward dashboards to follow contacts and opportunities.
LIA FLOW
“AI takes care of the day-to-day chats so the team can focus on what brings revenue.”
Essential integrations
Plug into the tools your team already knows
WhatsApp, Instagram, spreadsheets, ERP, scheduling, billing and other staples for small businesses.
Service, scheduling, sales and finance stay aligned without manual spreadsheets.
New integrated module
From conversation to paid booking without switching tools
LIA Flow now also organises calendars, resources, availability, billing and confirmations. The customer chats on WhatsApp, chooses a slot and can receive payment in the same flow.
Monthly calendar and safe slots
Register calendars, professionals, rooms or services; define availability and prevent conflicts with tenant-scoped validation.
Charge before or after booking
Create payment rules, subscriptions, invoices and checkout links to reduce no-shows and organise receivables.
Agent that understands availability
AI can check slots, suggest options and log operational confirmations with human review when needed.
Product and tenant separation
Schedule, WhatsApp and billing can be sold separately or as a package, always with isolated access control.
Customer asked, AI booked, payment went out
A simple path for teams selling appointments, classes, consultations, services or visits.
WhatsApp qualifies
The conversation identifies service, urgency and customer details.
Schedule confirms
The calendar shows available slots and blocks conflicts.
Billing follows
Pix or checkout is sent when the rule requires payment.
Fewer loose messages, fewer no-shows and more clarity for the team.
Why LIA Flow
Right-sized AI for people running the business every day
Support, sales and success organised in one place with processes that stay simple.
AI trained with your voice so every conversation feels like your team.
Different paths for new leads, loyal customers or support without complex upkeep.
Checks schedule availability, proposes slots, confirms bookings and respects blocks and capacity.
One-off payments, subscriptions, invoices and access status in the same relationship workspace.
Keep CRM, ERP, spreadsheets and simple systems in sync automatically.
Reasons for contact, opportunities and follow-up status in easy-to-read dashboards.
Complete logs, secure authentication and LGPD-compliant data policies.
Method
CAMADA: a transparent playbook
Six lean stages to launch a conversational agent and keep it improving.
We map journeys, required integrations and business goals to find quick wins.
We pick flows and metrics that match the size and goals of the operation.
We craft scripts, tone of voice and data inputs for accurate, empathetic answers.
We configure the agent, the service channel and the operating rules needed to start safely.
We launch, connect dashboards and align alerts so the team can follow along.
Continuous optimisation cycles based on conversations and business goals.
Transparent plans
Pick the package that fits your business
Guided onboarding, ongoing monitoring and dedicated support. Schedule and Billing can be added as separate modules or packages.
Connect WhatsApp yourself, add your content and start using your own customer service agent.
- •WhatsApp connection handled by the user
- •FAQ, events, product and service catalog setup
- •Schedule and billing available as additional modules
- •AI specialist to suggest and improve your agent prompt
- •Dashboard to follow conversations and fine-tune service
Launch with the essentials and keep your team focused on the core business.
- •Up to 1 flow (welcome, triage, FAQs, scheduling, sales)
- •1 channel (Ex: Chat / WhatsApp / Instagram)
- •Schedule or billing when contracted
- •1 monthly review
Multichannel automation with insights.
- •Up to 3 flows
- •2 channels (Ex: WhatsApp + Instagram)
- •Schedule, billing and reports integrated in the package
- •2 reviews per month
- •Basic dashboard
Full operation with governance.
- •Up tp 10 flows
- •3+ channels
- •Advanced dashboards
- •Monthly reports
- •On-call commercial support
Transparent plans
Frequently asked questions
Still unsure? Our team can help you pick the right plan.
Add-ons
- •Team training (2h): R$ 200
- •Extra CRM/API integration: R$ 1,000 – 4,000
- •AI persona creation: R$ 500
- •Billing: 50% setup on signature, 50% on delivery. Monthly retainer for 6–12 month contracts.
Ready to take the next step?
Talk to our team and see how to tailor LIA Flow to your business reality.