Committed to transparency and privacy

We comply with LGPD and official messaging policies to ensure trustworthy interactions.

Privacy & LGPD

We collect only the data required to operate conversational flows and honour contracts.

Data is stored in providers with international security standards and can be removed upon request.

LIA Flow delivers conversational automation services under contract with plan-based SLAs.

WhatsApp Business and other integrations follow each platform’s official policies.

Messages are segmented according to consent and context.

Transactional or promotional templates are only sent after approval and within WhatsApp Business rules.