Architecture
Full orchestration for conversations and scheduling
We connect automations, AI agents, scheduling and billing in one seamless flow from first contact to confirmed service.
Components
How LIA Flow works
Each layer is designed to work together and create frictionless experiences for customers and internal teams.
Orchestrates flows, applies business rules, triggers automations and keeps traceability.
Reliable WhatsApp Business connection with personalised templates and high deliverability.
Fine-tuned models respond, classify intents and trigger automations using your brand tone.
Organises resources, availability, bookings, invoices and payments within the same tenant.
Orchestration without silos
Connected to CRM, ERP and internal systems, the agent talks, logs and triggers next steps automatically.
Intent detection
Automatic routing prioritises sales, support or success and triggers the right flow.
Data enrichment
Captured data is synced to CRM, spreadsheets or custom webhooks.
Assisted scheduling
Users choose the best available slot and the platform records the booking safely.
Connected billing
Payment rules, subscriptions and checkout links follow the booking when needed.
Smart alerts
Urgent or complex cases trigger instant alerts to the right person.
Ready to accelerate with LIA Flow?
In 30 minutes we show how the full architecture fits your business.